Senior UX Writer
New York City
FanDuel Group is a world-class team of brands and products all built with one goal in mind — to give fans new and innovative ways to interact with their favorite games, sports, teams, and leagues. That’s no easy task, which is why we’re so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give.
FanDuel Group is based in New York, with offices in California, New Jersey, Florida, Oregon and Scotland. Our brands include:
- FanDuel — A game-changing real-money fantasy sports app
- FanDuel Sportsbook — America’s #1 sports betting app
- TVG — The best-in-class horse racing TV/media network and betting platform
- FanDuel Racing — A horse racing app built for the average sports fan
- FanDuel Casino & Betfair Casino — Fan-favorite online casino apps
- FOXBet — A world-class betting platform
- PokerStars — The premier online poker product
We’re looking for a Senior UX Writer with some management experience to join our UX & Design team in our office in New York City.
Improve our users’ experiences through copy: Working with UX researchers, product designers, product managers, and others to identify where we can improve experiences through informative, engaging language across a variety of contexts from UI components, to conversational interactions and content designed to help the user.
Hiring and managing other UX writers: While you’ll be responsible for all product copy in all FanDuel Group products, you’ll start to hire and manage others to help with the execution. You’ll work with them on work management as well as career development.
Making the complex easy to use: You’ll be responsible for turning sometimes complex concepts into clear and compelling copy. You’ll work with key stakeholders from other areas such as our legal and compliance teams to make sure that compelling copy is also compliant.
Evolve our product tone of voice guidelines: Help raise the bar for all product communication, driving consistency and further developing our voice and tone guidelines as part of our wider foundational design system.
Strengthen our brand: Working closely with our brand team and marketing copywriting team to make sure the copy you write to help people use our products is also consistent with our brand tone of voice.
Influence projects from a UX copy perspective: Bring key stakeholders together and foster relationships around common goals and priorities that are lead with delivering a customer first approach through all written aspects of the FanDuel products.
Communicate decisions: You’ll frame your decisions with strong rationales. Be able to tell a story, articulate the insights from UX research, and support decisions firmly and reasonably .
Collaboration: We believe that working with other disciplines makes for better solutions. Feedback is an important part of our personal and team development and we encourage one another to engage in regular, open conversation within cross-functional teams to build trust and respect about our work.
Contribute to our design system: Helping take our mature design system, maintained by the whole team, to the next evolution.
Grow the community: Coaching your colleagues in the team. Evolving our design processes, leading by example. Working on initiatives to expand the reach of UX and Design in the company.
You have a demonstrated track record of content and linguistic background, ideally in digital products. Maybe you’ve been called a copywriter, or a content designer, or a content strategist in a previous role. Maybe you’re a UX researcher or a designer who has become more focussed on content. You’re someone who can communicate and present the decisions and constraints within a project. Who has worked with other disciplines to ship quality products beyond handing off copy documents.
You’ve worked on complex projects before. You have a strong opinion on how copy and communication can be applied to product development. You are a fast, iterative thinker who can partner with our UX Researchers to understand FanDuel users and speak to their needs.
You’ve been immersed in US culture and been around sports culture. You don’t need a huge passion for sports, but you do need a passion for understanding our sport-loving users so you can create great experiences for them.
You’re proficient in all areas of your discipline. You have managed people before and ideally been involved in hiring other UX writers.
A portfolio is a must. A portfolio with case studies is better. Tell us about the work as well as showing it.
We’re serious about career development at FanDuel. Your manager will help you set development goals and use our discipline-specific career framework to grow over time. All our managers have a focus on continuous development and a drive to help you reach your potential, with in-house training and a development budget.
Competitive compensation is just the beginning. As part of our team, you can expect:
- An exciting and fun environment committed to driving real growth
- Opportunities to build really cool products that fans love
- Mentorship and professional development resources to help you refine your game
- Flexible vacation allowance to let you refuel
- Hall of Fame benefit programs and platforms
FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don’t tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.